Data protection
Data Controller
The data controller responsible for processing personal data on this website is:
Viweedy GmbH
Feldbergstrasse 19
4057 Basel
Switzerland
Phone: +41 61 501 70 77
E-mail: info@viweedy.com
General information on data processing
The protection of your personal data is important to us.
We process personal data in accordance with the Swiss Data Protection Act (DPA) and – where applicable – the EU General Data Protection Regulation (GDPR).
Personal data refers to any information that can be used to identify you personally.
Access data / server log files
When you visit our website, technical data is automatically collected (so-called server log files), such as:
- IP address
- Browser type and version
- Operating system
- Referrer URL
- Date and time of access
This data is used exclusively to ensure stable and secure operation of the website and does not allow direct conclusions about your identity.
Legal basis: legitimate interest (Art. 6(1)(f) GDPR / Art. 31 Swiss DPA).
Contact and contact form
If you contact us via the contact form or by email, the information you provide (name, email address, message) will be stored for the purpose of processing your request.
Purpose:
Processing your inquiry and any follow-up questions.
Legal basis:
- Legitimate interest (Art. 6(1)(f) GDPR)
- Pre-contractual measures (Art. 6(1)(b) GDPR), where relevant
Storage period:
Up to 6 months after completion of your request, unless a legal retention obligation applies.
Customer account & orders
When placing an order or creating a customer account, we process, among others, the following data:
- Name
- Billing and delivery address
- Email address
- Payment information
- Date of birth
- Phone number
This data is required to process orders, handle payments, and fulfill legal obligations.
Legal basis:
Contract performance (Art. 6(1)(b) GDPR).
Retention:
In accordance with statutory retention periods (generally 10 years).
Payment service providers
For payment processing, we work with external payment providers (e.g., Shopify Payments, credit card providers, TWINT, etc.).
Payment data is processed directly by the respective provider.
We do not have access to complete payment details.
Cookies & consent management
Our website uses cookies to ensure basic functionality and – with your consent – for statistical or marketing purposes.
You can manage or withdraw your consent at any time via your browser settings or our cookie banner.
Web analytics & marketing (e.g., Google services)
With your consent, we may use analytics or marketing tools (e.g., Google Analytics) to evaluate website usage and improve our services.
This may involve transferring data to third countries (e.g., the USA).
Such transfers are based on appropriate data protection safeguards (e.g., Standard Contractual Clauses).
Newsletter
If you subscribe to our newsletter, we use your email address exclusively to send information about Viweedy.
Registration takes place via a double opt-in process.
You can unsubscribe at any time using the link in the email or by contacting us.
Your rights
You have the right at any time to:
- Request information about your stored data
- Correct inaccurate data
- Request deletion of your data (if no legal retention applies)
- Restrict processing
- Object to processing
- Request data portability (where applicable)
Requests can be sent to: info@viweedy.com
Supervisory authority (Switzerland)
The competent authority is:
Federal Data Protection and Information Commissioner (FDPIC)
https://www.edoeb.admin.ch
Data security
Our website uses SSL/TLS encryption (HTTPS) to protect your data during transmission.
Changes to this privacy policy
We reserve the right to update this privacy policy to reflect legal or technical changes.
The current version published on this website shall always apply.
